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BUSH POLICIES

Returns & Refunds

Last updated 09 September 2026

Return eligibility

Eligible orders can be submitted from My Account within the return window configured by Bush Technology Hub. Wrong-product and transit-damage requests should include clear photographs and original packaging.

Inspection and pickup

Approval may require remote troubleshooting or a technician inspection. Pickup is scheduled only after approval. Products must include supplied accessories, manuals and packaging.

Refunds

Approved refunds are returned through the original payment method or another agreed channel after the product is received and verified. Bank processing times may vary.

Need clarification?

Contact Bush Care before ordering or submitting a request.

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